Before & After
Sound familiar? It doesn't have to.
The left column is your week today. The right column is your week on BNM.
For Service & Repair Centres
From paper job cards to a pipeline customers can trust
- Job cards on paper — lost, smudged, or in the other technician's pocket
- Customers call three times a day asking for status
- Repairs stall for days waiting for a cost approval
- Spare-part charges surprise the customer and start a counter argument
- Pickup and drop handled on personal numbers with zero record
- Digital job intake — device, fault, photos and promised date in one card
- A status pipeline from received to repaired to handed over
- Automatic WhatsApp updates at every stage — the calls stop
- Estimates sent and approved in chat, with the amount on record
- Payment collected before handover; pickup and drop dispatched and tracked
