Payments & GST
Collect UPI payments for WhatsApp orders
The bot sends a UPI QR for the exact order total to your own UPI ID and carries on once the payment is confirmed.
The basics
Paid to you, not to a gateway
With the UPI payment step, the money goes straight to your own UPI ID, so there is no payment gateway fee.
BNM confirms the payment, for example from your Paytm payment email or when your team marks it, then the bot follows the paid path. If time runs out, it follows the not-paid path, such as a reminder.
- QR for the exact order total
- A time limit you choose
- Paid and not-paid paths in your bot
How it works
How it works
How the payment step works
After the order
Add the UPI payment step after the order in your bot.
QR in the chat
The bot sends a UPI QR for the amount.
The customer pays
With any UPI app.
Marked paid
BNM matches the payment and marks the order paid.
What you get
Payment features
These come with BNM Pro.
Your UPI ID
Payments go to your own account.
Reminders when unpaid
The bot can remind the customer when the time runs out.
Screenshot check
If a customer sends a payment screenshot, BNM checks it too.
What it does not do
- It needs a WhatsApp number linked to BNM and your UPI ID set up.
- WhatsApp does not say who was paid for a payment made inside WhatsApp, so your team checks those.
- Without an automatic confirmation source, your team marks the payment.
Questions owners ask
Is there a fee?
BNM charges no payment fee for UPI to your own UPI ID; your bank's own terms apply.
How does BNM know the customer paid?
From a confirmation source such as your Paytm payment email, or when your team marks the order paid.
What happens if the customer does not pay in time?
The bot follows the not-paid path you set, for example a reminder, and the order stays unpaid.
Which plan has it?
The UPI payment step comes with BNM Pro.
Get paid inside the chat
Sign up free and add the UPI payment step on Pro.